Frequently Asked Questions

Is there a cost for delivery?

We offer free nationwide courier delivery across our range of mobility scooters and electric wheelchairs.

What types of mobility scooters do you sell?

We offer one of the most comprehensive range of mobility scooters in Ireland. Our range includes folding mobility scooters, travel mobility scooters, pavement mobility scooters, all-terrain mobility scooters, cabin cars. We also offer a full range of powered wheelchairs.

Can I use a mobility scooter on the road?

In order for a mobility scooter to be used safely on the road, the scooter needs to be fitted with lights and indicators. It is also important to ensure if you are using the scooter at night to wear reflective clothing.

Will I need to take a test before driving a mobility scooter?

No, currently in Ireland there are no legal requirements to take a test or have a license before owning or driving a mobility scooter.

Does a mobility scooter need to be taxed & tested?

No, currently in Ireland there is no requirement for a mobility scooter or electric wheelchair to be taxed or tested.

It is important to ensure your mobility scooter is in good working order and if it needs to be serviced, you can get this done by a trained professional.

Will I be able to bring a mobility scooter on an airplane?

If you plan to take your mobility scooter with you on a plane we do advise contacting the airline prior to your travel date to check if there is any specific requirements they have.

They will most likely ask you for the make, model, size, weight and whether the scooter folds or dismantles. They will also need to know what type of batteries your mobility scooter has.

You can normally find all this information inside the user manual or if you have any questions just give us a call and we can offer advice.

Which mobility scooter will be best of traveling?

If you plan to use your mobility scooter for traveling or taking in the car with you on days out we would recommend either a scooter from our “Folding Mobility Scooter” or“Travel Mobility Scooter” range.

A folding mobility scooter will fold down into one piece normally whereas a travel mobility scooter can be dismantled into a number of pieces, normally 3-4 pieces.

Can I use my mobility scooter in a shopping centre?

Yes, you can use your mobility scooter in public places including shopping centres. It is important to be aware that sometimes there may not be enough space but normally there will be no problem.

How much do replacement batteries for a mobility scooter cost?

The cost of replacement batteries for a mobility scooter can vary in price depending on the battery size. The bigger the batteries the more expensive the cost can be.

We offer replacement batteries on our website with prices starting from only €39.36, please note that there is normally 2 batteries inside the battery box of each mobility scooter.

Can I upgrade the batteries on my mobility scooter for longer distances?

Yes, depending on the make and model of your mobility scooter there may be the option to upgrade the batteries to allow you to travel further distances.

How long will the batteries in a mobility scooter last before they need to be replaced?

This really depends on how often you use the mobility scooter. If you use the mobility scooter frequently then you may need to replace the batteries sooner that someone who uses their mobility scooter only now and again.

It is extremely important to look after the batteries, by keeping them charged and not letting them get fully run down to empty.

If you notice that you cannot travel as far as you used to on your mobility scooter this could be an early indication that the batteries need to be replaced.

What is the difference between new and used mobility scooters?

The difference between a new and a second hand mobility scooter is the latter is a scooter which has been either owned by someone else previously or sometimes mobility shops will have ex demo scooters that may have been used for home demonstrations or rentals.

Reconditioned mobility scooters may come with a reduced warranty in comparison to a new mobility scooter.

Do you offer delivery?

Yes, we offer nationwide delivery on all our mobility scooters. Our delivery options are standard free courier delivery or our engineered delivery option for additional charge.

If you would like to fond out more about our engineered delivery option please feel free to give us a call on 01 866 3366.

How do I choose the best mobility scooter for me?

As we offer a wide range of mobility scooters, we are sure to have a scooter that meets the needs of a wide range of customers. Before choosing a mobility scooter you need to consider where you plan on using the scooter.

If it is going to be used mainly for around the shops or days out, a small mobility scooter would be recommended. As these scooters can be folded / dismantled it makes them ideal for taking in the car on days out. If you plan on using your scooter for longer trips of rougher terrain a larger mobility scooter would suit your needs.

Is there a user manual?

Yes, each product comes with a user manual. Installation instructions for each product are available in the products section of this website.

Do I need a prescription to buy a mobility scooter?

No prescription is needed to buy a mobility scooter.

Can the handlebars and seat be adjusted?

Yes, the handles and seat can be adjusted on most of our mobility scooters. Each mobility scooter comes with a full user manual.

What is the weight capacity on a mobility scooter?

The weight capacity varies on each mobility scooter. You will find the weight capacities of each scooter in the specification section of out website and on the product icon section.

How do I keep my mobility scooter secure?

Most mobility scooters come with a key switch, so you can simply remove the key when the scooter is not in use.

How do I control my mobility scooter?

A mobility scooter is driven by an electric battery powered motor. There are simple finger / thumb controls. There are no gears on a mobility scooter. The brakes are applied by releasing the controls, this will bring the scooter to a safe stop.

You can also adjust the speed of the scooter to allow you to drive the scooter at a speed you are comfortable with.

All mobility scooters also have a reverse mode, this makes parking and manoeuvring easier.

Where can I store my mobility scooter?

You should store your mobility scooter somewhere secure, clean and dry. This should be somewhere that is protected from extreme temperatures (cold and hot) and damp conditions.

Most people store their mobility scooter inside their house, but you can also store your scooter in a garage or shed with access to power.

Do you do home demonstrations of mobility scooters?

Yes, we can offer a FREE home demonstration for customers located in the Dublin and surrounding areas.

If you are interested in a home demo, please get in touch and speak to one of our mobility advisors.

Do you sell spare parts?

Yes, as we are a distributor of some of the leading brands of mobility scooters we can supply a full range of parts. Although we do not hold them in stock, we can order these in from the manufacturers for you.

Can I take my mobility scooter in the car?

Yes, most transportable scooters can be either folded or dismantled for transporting in the car. These small transportable mobility scooters are ideal for days out.

Do I have to have a driving licence to use a mobility scooter?

No, you do not need to have a driving licence to use a mobility scooter.

Do I need to have insurance for my mobility scooter?

No, it is not a legal requirement, but insurance can protect you in case of an accident or theft.

What’s the difference between dry sealed lead acid batteries and lithium-ion batteries?

Lithium-ion batteries are significantly lighter than lead acid batteries. They are also more efficient with a longer life cycle. Lithium-ion batteries are also accepted on most airlines.

How do I maintain the batteries in my scooter?

Keep batteries fully charged – Fully charged batteries run very efficiently as they release a small amount of power which is known as a trickle charge. It is advised to charge your scooter after every use, no matter how short the trip.

Keep batteries clean – If you use your scooter in the rain and mud its recommended to wipe them down before putting the scooter away. Also make sure the terminals are greased.

Keep batteries cool – Don’t store the scooter or batteries near fires or radiators. The heat could be dangerous and affect the performance of the batteries.

How do I charge my scooter?

The batteries on a mobility scooter are charged off the mains. Some scooters feature off-board charging which mean they have removable battery packs.

Can I use my scooter in the rain?

Yes, you can use a mobility scooter in the rain, but we do advise that you are fully protected with a waterproof cover. If it is icy or snowing you should stay at home. Ice and snow can be very slippery and dangerous.If you are out in the rain we do recommend drying the scooter thoroughly when you get home.

How much do replacement batteries for a mobility scooter cost?

The cost of replacement batteries for a mobility scooter can vary in price depending on the battery size. The bigger the batteries the more expensive the cost can be.

We offer replacement batteries on our website with prices starting from only €39.36, please note that there is normally 2 batteries inside the battery box of each mobility scooter.

Can I upgrade the batteries on my mobility scooter for longer distances?

Yes, depending on the make and model of your mobility scooter there may be the option to upgrade the batteries to allow you to travel further distances.

How long will the batteries in a mobility scooter last before they need to be replaced?

This really depends on how often you use the mobility scooter. If you use the mobility scooter frequently then you may need to replace the batteries sooner that someone who uses their mobility scooter only now and again.

It is extremely important to look after the batteries, by keeping them charged and not letting them get fully run down to empty.

If you notice that you cannot travel as far as you used to on your mobility scooter this could be an early indication that the batteries need to be replaced.

How do I maintain the batteries in my scooter?

Keep batteries fully charged – Fully charged batteries run very efficiently as they release a small amount of power which is known as a trickle charge. It is advised to charge your scooter after every use, no matter how short the trip.

Keep batteries clean – If you use your scooter in the rain and mud its recommended to wipe them down before putting the scooter away. Also make sure the terminals are greased.

Keep batteries cool – Don’t store the scooter or batteries near fires or radiators. The heat could be dangerous and affect the performance of the batteries.

How do I charge my scooter?

The batteries on a mobility scooter are charged off the mains. Some scooters feature off-board charging which mean they have removable battery packs.

Is there a cost for delivery?

We offer free nationwide courier delivery across our range of mobility scooters and electric wheelchairs.

Do you offer delivery?

Yes, we offer nationwide delivery on all our mobility scooters. Our delivery options are standard free courier delivery or our engineered delivery option for additional charge.

If you would like to fond out more about our engineered delivery option please feel free to give us a call on 01 866 3366.

Do you do home demonstrations of mobility scooters?

Yes, we can offer a FREE home demonstration for customers located in the Dublin and surrounding areas.

If you are interested in a home demo, please get in touch and speak to one of our mobility advisors.

What types of mobility scooters do you sell?

We offer one of the most comprehensive range of mobility scooters in Ireland. Our range includes folding mobility scooters, travel mobility scooters, pavement mobility scooters, all-terrain mobility scooters, cabin cars. We also offer a full range of powered wheelchairs.

Can I use a mobility scooter on the road?

In order for a mobility scooter to be used safely on the road, the scooter needs to be fitted with lights and indicators. It is also important to ensure if you are using the scooter at night to wear reflective clothing.

Will I need to take a test before driving a mobility scooter?

No, currently in Ireland there are no legal requirements to take a test or have a license before owning or driving a mobility scooter.

Does a mobility scooter need to be taxed & tested?

No, currently in Ireland there is no requirement for a mobility scooter or electric wheelchair to be taxed or tested.

It is important to ensure your mobility scooter is in good working order and if it needs to be serviced, you can get this done by a trained professional.

Can I use my mobility scooter in a shopping centre?

Yes, you can use your mobility scooter in public places including shopping centres. It is important to be aware that sometimes there may not be enough space but normally there will be no problem.

What is the difference between new and used mobility scooters?

The difference between a new and a second hand mobility scooter is the latter is a scooter which has been either owned by someone else previously or sometimes mobility shops will have ex demo scooters that may have been used for home demonstrations or rentals.

Reconditioned mobility scooters may come with a reduced warranty in comparison to a new mobility scooter.

How do I choose the best mobility scooter for me?

As we offer a wide range of mobility scooters, we are sure to have a scooter that meets the needs of a wide range of customers. Before choosing a mobility scooter you need to consider where you plan on using the scooter.

If it is going to be used mainly for around the shops or days out, a small mobility scooter would be recommended. As these scooters can be folded / dismantled it makes them ideal for taking in the car on days out. If you plan on using your scooter for longer trips of rougher terrain a larger mobility scooter would suit your needs.

Is there a user manual?

Yes, each product comes with a user manual. Installation instructions for each product are available in the products section of this website.

Do I need a prescription to buy a mobility scooter?

No prescription is needed to buy a mobility scooter.

Can the handlebars and seat be adjusted?

Yes, the handles and seat can be adjusted on most of our mobility scooters. Each mobility scooter comes with a full user manual.

What is the weight capacity on a mobility scooter?

The weight capacity varies on each mobility scooter. You will find the weight capacities of each scooter in the specification section of out website and on the product icon section.

How do I keep my mobility scooter secure?

Most mobility scooters come with a key switch, so you can simply remove the key when the scooter is not in use.

How do I control my mobility scooter?

A mobility scooter is driven by an electric battery powered motor. There are simple finger / thumb controls. There are no gears on a mobility scooter. The brakes are applied by releasing the controls, this will bring the scooter to a safe stop.

You can also adjust the speed of the scooter to allow you to drive the scooter at a speed you are comfortable with.

All mobility scooters also have a reverse mode, this makes parking and manoeuvring easier.

Where can I store my mobility scooter?

You should store your mobility scooter somewhere secure, clean and dry. This should be somewhere that is protected from extreme temperatures (cold and hot) and damp conditions.

Most people store their mobility scooter inside their house, but you can also store your scooter in a garage or shed with access to power.

Do you do home demonstrations of mobility scooters?

Yes, we can offer a FREE home demonstration for customers located in the Dublin and surrounding areas.

If you are interested in a home demo, please get in touch and speak to one of our mobility advisors.

Do you sell spare parts?

Yes, as we are a distributor of some of the leading brands of mobility scooters we can supply a full range of parts. Although we do not hold them in stock, we can order these in from the manufacturers for you.

Can I take my mobility scooter in the car?

Yes, most transportable scooters can be either folded or dismantled for transporting in the car. These small transportable mobility scooters are ideal for days out.

How do I charge my scooter?

The batteries on a mobility scooter are charged off the mains. Some scooters feature off-board charging which mean they have removable battery packs.

Can I use my scooter in the rain?

Yes, you can use a mobility scooter in the rain, but we do advise that you are fully protected with a waterproof cover. If it is icy or snowing you should stay at home. Ice and snow can be very slippery and dangerous.If you are out in the rain we do recommend drying the scooter thoroughly when you get home.

Does a mobility scooter need to be taxed & tested?

No, currently in Ireland there is no requirement for a mobility scooter or electric wheelchair to be taxed or tested.

It is important to ensure your mobility scooter is in good working order and if it needs to be serviced, you can get this done by a trained professional.

Do I have to have a driving licence to use a mobility scooter?

No, you do not need to have a driving licence to use a mobility scooter.

Do I need to have insurance for my mobility scooter?

No, it is not a legal requirement, but insurance can protect you in case of an accident or theft.

Will I be able to bring a mobility scooter on an airplane?

If you plan to take your mobility scooter with you on a plane we do advise contacting the airline prior to your travel date to check if there is any specific requirements they have.

They will most likely ask you for the make, model, size, weight and whether the scooter folds or dismantles. They will also need to know what type of batteries your mobility scooter has.

You can normally find all this information inside the user manual or if you have any questions just give us a call and we can offer advice.

Which mobility scooter will be best of traveling?

If you plan to use your mobility scooter for traveling or taking in the car with you on days out we would recommend either a scooter from our “Folding Mobility Scooter” or“Travel Mobility Scooter” range.

A folding mobility scooter will fold down into one piece normally whereas a travel mobility scooter can be dismantled into a number of pieces, normally 3-4 pieces.

Can I use my mobility scooter in a shopping centre?

Yes, you can use your mobility scooter in public places including shopping centres. It is important to be aware that sometimes there may not be enough space but normally there will be no problem.

Can I take my mobility scooter in the car?

Yes, most transportable scooters can be either folded or dismantled for transporting in the car. These small transportable mobility scooters are ideal for days out.

What’s the difference between dry sealed lead acid batteries and lithium-ion batteries?

Lithium-ion batteries are significantly lighter than lead acid batteries. They are also more efficient with a longer life cycle. Lithium-ion batteries are also accepted on most airlines.